Terms of service

Last updated: September 11, 2026

About these terms

Sanamood is operated by Neda Digital Group LLC. These terms apply to your use of sanamood.com, checkout.sanamood.com and purchases from our store. By using our services, you agree to these terms. Our Privacy Policy, Shipping Policy, Returns & Refunds Policy and Payment Policy provide additional information.

Using the store

You must be legally able to enter into a purchase agreement. Provide accurate contact, delivery and payment information and keep account credentials secure. Do not misuse the website, interfere with its operation or use another person's payment information without permission.

Our products

Sanamood sells clothing. Product pages describe each style and its available options. Check the selected size, color and item details before ordering. Screen settings can affect the appearance of colors. Contact us if you need clarification about an item. If an item is faulty or differs from what you ordered, our Returns & Refunds Policy explains how we will help.

Orders and availability

We currently accept orders for delivery within the United States. Availability may change. If we cannot fulfill an order, or identify an error or suspected unauthorized payment, we will contact you and arrange a refund for any canceled items that have been paid for. An order acknowledgment confirms receipt of your order; processing begins after successful payment confirmation.

Prices and payment

Storefront prices are in U.S. dollars. We offer free shipping on U.S. orders. Any applicable tax and the final payable total are displayed before payment. Review your items, selected variants, quantities and discounts before authorizing payment. Offer eligibility and combination rules apply as stated with each offer. Price changes apply to future purchases and do not increase the amount of an already accepted order.

Our checkout uses Whop and PayPal, with eligible payment methods displayed at checkout. Your bank or payment provider may apply its own fees, such as currency-conversion charges. See our Payment Policy for details.

Shipping, cancellations and returns

Normal handling is 1 to 3 business days, followed by an estimated 6 to 12 business days in transit. Peak-period handling may take up to 7 business days. The Shipping Policy explains estimates, tracking and delivery assistance. If an order is overdue, missing, damaged or incorrect, contact Sanamood so we can investigate and arrange an appropriate resolution. We do not require you to resolve a carrier problem without our assistance.

Contact us promptly to request a cancellation or address change. If we confirm cancellation before dispatch, we refund the payment without a cancellation fee. Once shipped, the return process applies. Eligible clothing can be returned under the conditions and 30-day window in our Returns & Refunds Policy. Contact support for the authorized return destination before sending merchandise.

Platform and website content

Shopify provides our storefront platform. Purchases are made from Sanamood, which remains your contact for order support. Payment and other third-party services may have their own applicable terms. Website content is protected by applicable intellectual-property rights; use of the site does not transfer ownership or grant permission to reproduce protected material.

Service availability and rights

We aim to keep the website accurate and available, but interruptions or errors can occur. We may restrict access that misuses the service. Nothing in these terms excludes rights or responsibilities that cannot be excluded under applicable law, or removes the remedies described in our return and refund policy.

Governing law and changes

These terms are governed by California law, subject to any mandatory protections that apply to you. We may update the terms by posting a revised version and date. Changes do not retroactively remove rights relating to an existing purchase.

Contact

Sanamood, operated by Neda Digital Group LLC
Email: support@sanamood.com
Phone: +1 (916) 666-9400
Business address:
10057 E Taron Dr
Elk Grove, CA 95757
United States