FAQ

How can we help?

Shipping and delivery

See our shipping policy for processing times, delivery estimates and tracking information.

Returns

Read our returns policy before requesting a return. Contact support before sending an item back.

Choosing a size

For item-specific measurements, email support@sanamood.com with the product name and the size you are considering.

Care instructions

Follow the care instructions on the garment label.

Which payment methods can I use?

We accept Visa, Mastercard, American Express and Discover cards, plus PayPal. Apple Pay, Google Pay and Venmo are available on supported devices and accounts. Choose from the options shown at checkout. See our payment policy.

Order support

Email support@sanamood.com with your order number, or call (916) 666-9400.