Sanamood customer care

How can we help?

Good to know

Questions, answered.

Help with choosing, ordering and caring for your next layer.

How do I choose my size?

Check the available sizes on the product page. If you need help with a specific item or fit, email support@sanamood.com before ordering.

When will my order arrive?

Delivery includes processing and transit time. Please see our shipping policy for the current estimates and details.

How can I track my order?

Use the tracking information in your shipping confirmation or visit our order tracking page. Contact us if you need help.

What is your return policy?

Our returns and refunds policy explains the request window, conditions and process. Contact support@sanamood.com before sending an item back.

How should I care for my item?

Follow the garment's care label. For advice about a particular item, contact our team with the product name or your order number.